MOVING FORWARD TOGETHER....

ONLINE SELF SCHEDULING AND APPOINTMENT REQUESTS

 

COVID-19 VACCINE DASHBOARD @PrairieSEA

 

FAST ACCESS ENT CARE at @PRAIRIE SEA (NEW!)

FAST ACCESS ENT CARE at Prairie SEA

SAME DAY / NEXT DAY APPOINTMENTS MOST DAYS

IN-OFFICE OR VIDEO consultation

 

DAILY FLU SHOTS

SELF SCHEDULING LINK FOR FLU VACCINATIONS 

(link returns this summer)

 

ROUTINE VISITS OR IF REQUIRING REFERRAL

APPOINTMENT REQUEST LINK

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 TELEHEALTH-ENHANCED CONCIERGE MEDICAL CARE FOR NEW PATIENTS

WHY TELEHEALTH?

• Covid-19 challenged us and your safety

• More efficient coordination of your in-office care

• The new normal required a new process which we now implemented for routine new patient care

• We are still required to have everyone wear masks in medical offices despite more widespread Covid-19 vaccination which interferes at times with communication.

• Telehealth-Enhanced Concierge Care innovated by Prairie SEA Clinics starts with a 3-CAP

3-CAP:  YOUR CUSTOMIZED 3 STEP CONCIERGE APPOINTMENT PROCESS

STEP 1: CONFIDENTIAL TELEPHONIC OR VIDEO-VISIT

• Enjoy the safety and comfort of your own home or environment

• Social distance together with the clinic staff

• Review your clinical history and care plan

• Minimizes inconvenient waiting

• May replace or prepare you for an in-person visit

• May be complimentary if conversion to in office consultation is indicated

Step 2: IN-PERSON VISIT

• Physical Exam, Testing, or Procedures may still be required

• Exam or treatment focused

• Enhanced cleaning, air filtration, and protocols in place

• Medical Staff wear special protective gear and you wear a mask

• Extended discussions may require a telehealth or telephone follow up (3-CAP Step 3 visit)

Step 3: FOLLOW UP TELEPHONIC OR VIDEO-VISIT

• minimizes your travel

• Enjoy the safety and comfort of your own home or environment

• Social distance together with clinic staff

• Shortens your in-office time

• More time to speak with doctor

• More convenient use of your time

• Ideal for more complicated problems or longer discussions

• May be complimentary

FAQ?

Why Video-Visits? The doctor can’t see my ear or nose?  

• Special video cameras are available if you are interested and if appropriate

• BUT, if you and the doctor feel an in-person visit is needed, we will arrange this for you during the first step of your 3-CAP

What if I cannot do an internet visit?

• Telephone check-in appointments may be another option for you under certain conditions, approved by the doctor

Why not just discuss everything in the office?

• Special protective gear is worn by the doctor and staff if you are ill and communication is more difficult

• More relaxed intake process

• More time to identify care gaps and review care from previous sites.

• We require everyone to wear a mask in the office

• As a result. extended discussions are often more practical and safer over video or telephone

• Your overall time spent in-office is minimized for your convenience and safety

• Your travel time and commutes may be reduced

Will I be billed for each step?

• We don’t usually bill for all 3 steps of your concierge care

• Service is based on time spent with the doctor, level of care, & medical necessity

Are these precautions necessary for COVID-19?

• We follow CDC and ND Smart Restart Guidelines in this new normal

Social distance together, wearing masks together, and clean our hands well

Protect you your family, your friends, your neighbors, your coworkers

Protect the vulnerable amongst us you don’t yet know....

https://ndresponse.gov/covid-19-resources/covid-19-business-and-employer-resources/nd-smart-restart

https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention.html

 

PLEASE VISIT OUR CORONAVIRUS INFORMATION PAGE

http://www.prairieseaclinic.com/coronavirus---covid-19.html